Get your Tools fixed by the experts!
The Samuel Packaging Systems Group'S Tool Repair Process

1.
Package your tool and include your contact information

2.
Send YOUR tool to:
Samuel Packaging Systems Group Attn: Tool Repair, 1401 Davey Rd., Suite 300, Woodridge, IL, 60517

3.
Our team will analyze & inspect your tool

4.
We will provide you with a repair estimate

5.
you will be asked to approve the repair plan

6.
Our tool experts will fix your tool

7.
your repaired tool will be packaged up and sent back to you
Find the Parts you need now
We stock a huge inventory of parts for mechanical, pneumatic and battery-powered strapping tools, so that we can repair your tool quickly and ensure minimal downtime for your operation.
920+
Happy Customers

Complete our form to request a repair quote. one of our friendly sales agents will be in touch within one business day.


Large inventory of repair parts

Quick tool repair turnaround

Minimal downtime for your operation
visit our Reference Library to download specification sheets for our equipment.
Contact Uswhat our customers Are saying

Martin Goutry
Back-end developer at MyDodow
<< Dico is finally addressing a long time problem we had when building UIs. It’s ease of use and workflow seems really intuitive. Promising! >>

Theo Champion
Back-end developer at MyDodow
<< Dico is finally addressing a long time problem we had when building UIs. It’s ease of use and workflow seems really intuitive. Promising! >>

Agnes Remi
Back-end developer at MyDodow
<< Dico is finally addressing a long time problem we had when building UIs. It’s ease of use and workflow seems really intuitive. Promising! >>

Agnes Remi
Back-end developer at MyDodow
<< Dico is finally addressing a long time problem we had when building UIs. It’s ease of use and workflow seems really intuitive. Promising! >>

Roman Atwoods
Back-end developer at MyDodow
<< Dico is finally addressing a long time problem we had when building UIs. It’s ease of use and workflow seems really intuitive. Promising! >>
couldn’t find your answer? Contact us today, we're here to help!

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We are available online from 9:00 a.m. to 5:00 p.m. (ET) Contact us now.
storesupport@samuel.com (available 24/7)
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Fast Delivery
Ordering from Samuel is quick and convenient, with free shipping on all US orders.

buy with confidence
Not completely satisfied? We offer a full money-back guarantee if you return in the first 30 days.

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Support 24/7
Customer support is available 24 hours a day, seven days a week, through chat and email.